An Update on COVID-19

In light of global precautions for the COVID-19 Coronavirus, and to ensure we are adhering to the direction of our leading health and government authorities, effective immediately, all church activities, gatherings, auxiliary ministries, including Sunday Service, are postponed until further notice.

We will have a worship experience available for you online at 9:00 AM and 11:00 AM Sunday mornings. You will be able to watch services online at, via our Facebook Live, and on YouTube.

The Potter’s House Organization is actively monitoring the COVID-19 Coronavirus developments as it relates to the health and well-being of our members and community.

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We will continue to provide updates on this site as it relates to all developments regarding Coronavirus. We invite you to stay connected by subscribing and joining our free digital platforms:

Our Staff and Ministry Leaders:

Our highest priority continues to be the spiritual and physical health and safety of our guests, staff, church members, volunteers and associates, locally and globally.

Our staff has been advised on proper CDC recommended protocols and the importance of ensuring all common preventative precautions, such as disinfecting commonly touched items, washing hands for a minimum of 20 seconds with soap and water, and staying home if you feel ill.

What You Can Do:

The Potter’s House will continue to heed the counsel of public health authorities and take appropriate steps to ensure the health and safety of the community. If you are sick with COVID-19 or suspect you are infected, with the virus that causes COVID-19, follow the steps below to help prevent the disease from spreading:

STEP 1: Stay home except to get medical care 

You should restrict activities outside your home, except for getting medical care. Do not go to work, school, or public areas. Avoid using public transportation, ride-sharing, or taxis. 


STEP 2: Separate yourself from other people and animals in your home 

People: As much as possible, you should stay in a specific room and away from other people in your home. Also, you should use a separate bathroom, if available. 

Animals: Do not handle pets or other animals while sick. See COVID-19 and Animals for more information.


STEP 3: Seek medical care right away: Call ahead before visiting your doctor 

Call your healthcare provider and tell them that you have or may have COVID-19. This will help the healthcare provider’s office take steps to keep other people from getting infected or exposed. 


STEP 4: Wear a Face Mask 

You should wear a face mask when you are around other people (e.g., sharing a room or vehicle) or pets and before you enter a healthcare provider’s office. These steps will help the healthcare provider’s office to keep other people in the office or waiting room from getting infected or exposed. If you are not able to wear a face mask (for example, because it causes trouble breathing), then people who live with you should not stay in the same room with you, or they should wear a facemask if they enter your room. 


STEP 5: Cover your coughs and sneezes 

Cover your mouth and nose with a tissue when you cough or sneeze. Throw used tissues in a lined trash can; immediately wash your hands with soap and water for at least 20 seconds or clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol covering all surfaces of your hands and rubbing them together until they feel dry. 


STEP 6: Avoid sharing personal household items 

You should not share dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people or pets in your home. After using these items, they should be washed thoroughly with soap and water. 


STEP 7: Clean your hands often 

Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry. Soap and water should be used preferentially if hands are visibly dirty. Avoid touching your eyes, nose, and mouth with unwashed hands. 


STEP 8: Clean all “high-touch” surfaces every day

High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and bedside tables. Also, clean any surfaces that may have blood, stool, or body fluids on them. Use a household cleaning spray or wipe, according to the label instructions. 

Other Actions to Consider: 

Ask your healthcare provider to call the local or state health department. Persons who are placed under active monitoring or facilitated self-monitoring should follow instructions provided by the local health department or occupational health professionals, as appropriate. If you have a medical emergency and need to call 911, notify the dispatch personnel that you have, or are being evaluated for COVID-19 Coronavirus. If possible, put on a face mask before emergency medical services arrive.


State and Local Health Authority Departments



  1. AT&T • Will not terminate services for the next 60 days • Will waive late payments and fees • Offer services if unable to pay bill • MUST CALL 800-288-2020 or 611
  2. Charter Spectrum • Free broadband and Wi-Fi for students K-12 • Only for 60 days • Must not already have internet access • Opening free public hot spots for internet access • MUST CALL 1-844-488-8395
  3. Medicare and Medicaid • Covers COVID-19 testing • Covers Tele-health virtual check-ins • MUST CALL
  4. Verizon • Will not terminate services for the next 60 days • Will waive late payments and fees • Offer services if unable to pay bill • MUST CALL 800-922-0204
  5. Reliant • Call 211 to find agencies who can aid through their CARE Program • Clients need to call 1-866-RELIANT for payment extensions. • Currently, there is a 5% fee to extend payments
  6. Comcast Internet is a low cost home internet package for qualifying individuals and households, is now available for free for the first two months.
  7. Stream Energy • Call customer service to make payment arrangements - 888-685-POWER (7693)
  8. City of Ft. Worth (Water) • No suspension on disconnections for next 60 days • Payment arrangements are available • MUST CALL 817-392-4477 •

Other Emergency Assistance for Elderly:

  • Whole Foods – Beginning March 18th. Opens 1 hour early for shoppers 60+ in the US. Will close 2 hours early for restock and sanitizing.
  • Dollar General – Beginning March 17th. First hour of each shopping day is dedicated to senior shoppers. Stores will close 1 hour early for restock and cleaning.
  • Target – Beginning March 18th. First hour of each WEDNESDAY is reserved for vulnerable guests including elderly and those with underlying health conditions. Stores will close at 9:00 PM for restock and cleaning.
  • Walmart – Temporary hours of operation 7:00 AM to 8:30 PM. Senior shopping events will be every Tuesday for customers 60+ beginning March 24th through April 28th. The shopping event will begin 1 hour before stores open to the public and includes pharmacy and vision centers.
  • Fairway Market – Beginning March 18th. Open Monday through Saturday to shoppers 65+ and those with increased susceptibility to serious illness from 8:00 AM to 9:00 AM.
  • The Fresh Market – Open Monday through Friday to seniors and individuals most at risk from 8:00 AM to 9:00 AM
  • Brookshires – First hour of operations reserved for senior citizens. Asking community to also allow seniors to move to the front of the line throughout the day. Offering 5% daily discount to seniors. Waiving fees for all guests for curbside orders through May 5th. This includes Super 1 Foods, Spring Market, and FRESH by Brookshires.
  • Albertsons Companies - dedicated shopping hours for senior citizens and other at-risk populations, such as pregnant women or those with compromised immune systems. At a minimum, the company will reserve every Tuesday and Thursday from 7 to 9 a.m. for those vulnerable shoppers who must leave home to obtain their groceries, unless otherwise locally mandated. Customers should check their store's hours if they're opening on a different schedule. (for Texas residents, this would include Tom Thumb stores)


Lists of restaurants providing pickup and delivery:

  • Dallas:
  • Fort Worth:


In addition to local resources for information regarding the status of federal and local efforts to keep our communities safe, we also encourage you to stay up-to-date through the following websites below: U.S. Center for Disease Control and the World Health Organization.